Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cameron Hill

Cameron Hill

October 10, 2024

5  out of  5
rating by Cameron Hill
"I have been with Paula Miller for over 15 years with my bundle of house, auto and umbrella. I appreciate the attentiveness I receive from this office and this includes all staff members as well. Always responsive to my calls and emails and I highly recommend to anyone looking for a new insurance solution to contact Paula Miller in Simi Valley."
Profile photo of Sadek Labib

Sadek Labib

October 3, 2024

5  out of  5
rating by Sadek Labib
"The team is great and always returns your calls, and Karina does her best to offer any available savings, especially with the recent premium increases."
We responded:
"Thank you for your kind words and the 5-star rating! It's wonderful to hear that the team is responsive and that Karina is dedicated to finding savings for you. We appreciate your support and look forward to continuing to serve you!"
Profile photo of Ovsanna Bastegian

Ovsanna Bastegian

September 25, 2024

5  out of  5
rating by Ovsanna Bastegian
"I recently had the pleasure of working with Juan Morales from State Farm, and I couldn’t be more satisfied with the service he provided. Juan is knowledgeable, professional, and truly cares about his clients."
We responded:
"Thank you so much for sharing your experience with Juan! It's wonderful to hear that you found the service knowledgeable and professional. Your satisfaction is incredibly important to us, and we're delighted that Juan could provide the care and attention you deserve!"
Profile photo of Casey Sidebotham

Casey Sidebotham

September 22, 2024

5  out of  5
rating by Casey Sidebotham
"Great and easy to work with and really good at talking me through everything thanks Juan"
We responded:
"Thank you so much for the fantastic review, Casey! It's wonderful to hear that Juan made the process easy and clear for you. Your feedback is greatly appreciated!"
Profile photo of Marco Flores

Marco Flores

September 17, 2024

5  out of  5
rating by Marco Flores
"State Farm para mi experiencia ha sido excelente El servicio es genial Los trabajadores son muy especiales Juan y Janet me ayudan mucho Estoy muy satisfecho con ellos"
We responded:
"Thank you for the wonderful review, Marco! It is always our pleasure to be able to assist you with any of your insuarnce needs and we look forward to doing so for many years to come! "
Profile photo of Ellen Dixon

Ellen Dixon

September 11, 2024

5  out of  5
rating by Ellen Dixon
"Juan Morales is always available to help whenever I have a need or question on our family coverage. No matter how tough the question, he always has an answer or makes sure to get back to me with the answer. State Farm has been our family insurance for over 40 years, and now our son and his wife have started their own family policy through the same office. Very happy! Thanks Juan and Paula!"
We responded:
"Thank you so much for sharing your experience, Ellen! It's fantastic to hear that Juan has been able to assist you with all your questions and needs. We truly appreciate your family's loyalty over the past 40 years and are delighted that your son and his wife have chosen to continue with us. Your satisfaction means the world to us!"
Profile photo of Scott Silverman

Scott Silverman

September 8, 2024

5  out of  5
rating by Scott Silverman
"I have had a great experience working with the Paula Miller team. They are hands down the greatest. They help us with our Auto- and Homeowners . Give them a call for great rates and amazing customer service."
We responded:
"Thank you Scott. It is my and my team’s pleasure to service your insurance and risk protection program. We value you as our client! "
Profile photo of Jan Lauerman

Jan Lauerman

September 3, 2024

5  out of  5
rating by Jan Lauerman
"Exceptional service, staff and expertise! Thank you Team Paula Miller 🏆"
We responded:
"Thank you so much for your kind words, Jan! We're delighted to hear that you had such a positive experience with our team. Your appreciation means a lot to us!"
Profile photo of Michael Sugimoto

Michael Sugimoto

August 25, 2024

5  out of  5
rating by Michael Sugimoto
"My family has been insured by State Farm for 29 years. We have been with Paula Miller for several of those years after our original insurance agent retired. Her and her staff have all been very professional and friendly during our interactions. I highly recommend checking her business out for your insurance needs."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for 29 years! It's wonderful to hear that you and your family have had positive experiences with our team. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
Profile photo of Jose Chicas

Jose Chicas

August 23, 2024

5  out of  5
rating by Jose Chicas
"What can I say...I'm extremely pleased with the services at Paula Miller's State Farm Office. I've been a customer for over 2 decades with literally no complaints nor any bad experiences. I always refer friends and Family to her. Thank you Paula and your Staff for being there for US."
We responded:
"Thank you so much for your kind words and for being such a loyal customer for over two decades! It's wonderful to hear that you've had consistently positive experiences with us. We truly appreciate your referrals to friends and family. Your support means the world to us!"
Profile photo of Shelbie Alvarez

Shelbie Alvarez

August 21, 2024

5  out of  5
rating by Shelbie Alvarez
"All you people looking to buy auto Insurance! Look! NO further. Paula Miller State Farm is the place to get it. You, know why? We all want people, who care, do not rush, Enthusiastic people knowledgeable Professionals Janet, Karin, Paula, and Juan. Will be there for all your needs. Paula, told me there is NO stupid questions."
We responded:
"Thank you so much for your enthusiastic review, Shelbie! It's wonderful to hear that you felt cared for and not rushed. Janet, Karin, Paula, and Juan are indeed dedicated to providing knowledgeable and professional service. We're here to answer all your questions and meet your needs!"
Profile photo of Claudia Castaneda

Claudia Castaneda

August 21, 2024

5  out of  5
rating by Claudia Castaneda
"Great communication"
We responded:
"Thank you so much for the kind words, Claudia! It's wonderful to hear that the communication met your expectations. We're here to help whenever you need us!"
Profile photo of Joaquin Amador

Joaquin Amador

August 20, 2024

5  out of  5
rating by Joaquin Amador
"I've been with Paula since 2005, pure satisfaction"
We responded:
"Thank you so much for your loyalty since 2005! It's fantastic to hear that you've experienced pure satisfaction with our services. Your continued trust means the world to us!"
Profile photo of Dale Canfield

Dale Canfield

August 20, 2024

5  out of  5
rating by Dale Canfield
"Always there for me and helping me out to save money on all my policy's"
We responded:
"Thanks so much for the kind words, Dale! It's fantastic to hear that the support and savings on your policies have made a difference for you. Always here to help!"
Profile photo of tyjan2002 Daniel

tyjan2002 Daniel

August 6, 2024

5  out of  5
rating by tyjan2002 Daniel
"Paula and her team have been taking care of my insurance needs for many years. They are professionals who really know their stuff. Give them a call for all your insurance needs"
We responded:
"Thank you so much, Daniel! It's fantastic to hear that you’ve been happy with our service for so many years. We appreciate your recommendation and look forward to continuing to meet your insurance needs!"
Profile photo of Sally Delos Reyes

Sally Delos Reyes

August 2, 2024

5  out of  5
rating by Sally Delos Reyes
"Staff very knowledgeable and helpful."
We responded:
"Thank you for your kind words, Sally! It's wonderful to hear that our staff's knowledge and helpfulness made a positive impact on your experience. We appreciate your feedback!"
Profile photo of Jessica Murillo

Jessica Murillo

July 30, 2024

5  out of  5
rating by Jessica Murillo
"The staff in this office are so kind and professional. I personally have interacted with Karina and Janet. They were both so kind and knowledgeable. Karina made sure to answer all my questions and was extremely patient with me. I went in there for life insurance and had various questions as I want to make sure my family is well taken care of and the staff made sure my needs were met. Janet is beyond professional, she was the first face I saw, she greeted me immediately and made sure I saw someone and had a great experience. Her smile is very welcoming. This will be the office I go to from now on for any insurance needs."
We responded:
"Thank you so much for your kind words, Jessica! We're delighted to hear that Karina and Janet provided you with such a positive experience. It's wonderful to know that Karina was able to answer all your questions and that Janet made you feel welcomed right from the start. We're here to ensure your family's needs are met, and we're honored to be your go-to office for any insurance needs!"
Profile photo of sheldon stiel

sheldon stiel

July 22, 2024

5  out of  5
rating by sheldon stiel
"Easy to work with. Very responsive to any inquiries. Premiums are excellent! Very pleased with this agency and I highly recommend them!"
We responded:
"Sheldon, we are so happy to hear how pleased you are with our office. We strive to provide excellent customer service and love when we get this feedback."
Profile photo of john k

john k

July 19, 2024

5  out of  5
rating by john k
"Paula Miller and her team are awesome! We have been with State Farm for roughly 10 years. During that time, I have dealt with Juan and also with Karina, and I can't say enough about them."
We responded:
"Thank you so much for your kind words and for being with us for 10 years! Juan and Karina are fantastic, and we're delighted to hear they've made a positive impact on your experience. We appreciate your loyalty and look forward to continuing to serve you!"
Profile photo of Valeria Valencia

Valeria Valencia

July 11, 2024

5  out of  5
rating by Valeria Valencia
"I had a great experience with this office with my life insurance policy. They gave a lot of detail, would definitely recommend."
We responded:
"Thank you for recommending our office, Valeria! We're thrilled to hear you had a great experience with your life insurance policy. If you have any questions in the future, feel free to reach out."
Profile photo of Claudia Alaniz

Claudia Alaniz

July 8, 2024

5  out of  5
rating by Claudia Alaniz
"Paula is amazing! I honestly will recommend her to anyone she is the best super helpful, explains everything, and helped me find the best policy for me and my family. Farmers insurance is the way to go!!!"
We responded:
"Thank you so much for your kind words, Claudia! I'm thrilled to hear that you had such a positive experience with Paula and that she was able to help you find the best policy for you and your family. We appreciate your recommendation and are here for you whenever you need assistance."
Profile photo of Bernardino Villalba

Bernardino Villalba

July 2, 2024

5  out of  5
rating by Bernardino Villalba
"I had a great experience with this office and got great knowledge of my life insurance. Would definitely recommend!"
We responded:
"Thank you for recommending our office, B V! We're thrilled to hear that you had a great experience and found our life insurance knowledge helpful. If you ever need assistance in the future, don't hesitate to reach out."
Profile photo of Ally Henton

Ally Henton

June 16, 2024

5  out of  5
rating by Ally Henton
"The customer service I received here was phenomenal! I emailed them with absolutely no idea how to deal with an issue and I’m so glad I did. Karina was not only incredibly fast when replying to me, but also very thorough. She filled me in on everything she was doing to help and led me to the solution I was looking for. Couldn’t recommend this office more!"
Profile photo of Dale Cutler

Dale Cutler

April 24, 2024

5  out of  5
rating by Dale Cutler
"The agent has always been very responsive. I have been with State Farm for over 40 years and have all of our properties and cars insure with you."
We responded:
"Thank you for your loyalty and trust in our agency for over 40 years, Dale! We appreciate your kind words and are always here to help with your insurance needs."
Profile photo of D T

D T

March 20, 2024

5  out of  5
rating by D T
"We have had Paula Miller as our agent for many years for all of our insurance needs. Her staff is professional, quick to answer questions and provide policy updates. I would definitely recommend this office."
We responded:
"Thank you for your kind words! We greatly appreciate your loyalty and trust in our services. We're always here to assist you with any insurance needs you may have."