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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenaro Herrera

November 8, 2025

5  out of  5
rating by Jenaro Herrera
"Exellent"
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Cindy Thomas

November 5, 2025

5  out of  5
rating by Cindy Thomas
"Paula Miller’s staff is always professional, friendly, and most of all knowledgeable about all things State Farm."
We responded:
"Thank you, Cindy, for sharing your positive experience with us. It's wonderful to hear that our team's professionalism, friendliness, and knowledge have made a difference for you. We truly appreciate your feedback and your trust in us for your insurance needs."
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gina morales

October 31, 2025

5  out of  5
rating by gina morales
"I have nothing but positive things to say about Paula Miller and her staff but what has made me stay a loyal customer is Juan. He is so knowledgeable and always gets things done. Great customer service, quick to help and respond to any requested documents and questions. Always a pleasure to interact with him."
We responded:
"Thank you, Gina, for sharing your wonderful experience with our team. We're delighted to hear that Juan has made such a positive impact on your experience with us. Providing knowledgeable and responsive service is something we strive for, and it's great to know that Juan has been able to assist you effectively. Your loyalty means a lot to us, and we look forward to continuing to serve you. - Paula Miller State Farm"
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Janine Hofer

October 28, 2025

5  out of  5
rating by Janine Hofer
"Had Paula since we bought our house in 1995. Been a loyal customer for years."
We responded:
"Thank you, Janine, for sharing your experience and for being with us since 1995. It's wonderful to know that you've been a loyal customer for so many years. Your trust and support mean a lot, and we're committed to continuing to provide you with the best service possible."
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Doug Williams

October 17, 2025

5  out of  5
rating by Doug Williams
"Paul Miller Agency at State Farm is the best! Today Karina took care of me, but no matter who I call at the office they are always super helpful and you never feel like you’re being rushed. If you need insurance, Paula Miller Agency @ State Farm is the place to call!"
We responded:
"Thank you, Doug, for your wonderful feedback! It's great to hear that Karina and the rest of our team have been able to assist you effectively. We strive to provide attentive and helpful service to all our clients, and your kind words mean a lot to us. We're glad to be your choice for insurance needs!"
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Bob Devine

October 8, 2025

5  out of  5
rating by Bob Devine
"Paula's staff is friendly and helpful! Higly recommend!"
We responded:
"Thank you for the 5 star review, Bob! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Bobby Bayani

October 7, 2025

5  out of  5
rating by Bobby Bayani
"Wanted to let everyone know that Paula Miller at State Farm offices are amazing folks. All of them are very helpful. It’s nice when you call and they pick up and hear a friendly voice…. Also to add, I work with Karina Ludwig and she is also amazing! Very knowledgeable and kind. If you are looking to switch company I would really highly recommend Paula Miller office….."
We responded:
"Thank you, Bobby, for sharing your positive experience with Paula Miller's State Farm office. It's wonderful to hear that you found our team helpful and friendly. We're glad that Karina Ludwig has been able to assist you with her knowledge and kindness. Your recommendation means a lot to us, and we're grateful for your support."
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tyjan2002 Daniel

October 7, 2025

5  out of  5
rating by tyjan2002 Daniel
"Paula and her team have been taking care of my insurance needs for many years. They are professionals who really know their stuff. Give them a call for all your insurance needs"
We responded:
"Thank you so much, Daniel! It's fantastic to hear that you’ve been happy with our service for so many years. We appreciate your recommendation and look forward to continuing to meet your insurance needs!"
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Samael Pena

October 6, 2025

5  out of  5
rating by Samael Pena
"Amazing Service! Been with Paula Miller for decades now. Special thanks to Karina Ludwig 👏🏼"
We responded:
"Thank you for your wonderful feedback! It's fantastic to hear that you've been with us for so long and have had such a positive experience. Karina will be delighted to know she made a difference. Your trust and support mean a lot to us."
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Sylvia Bishay

October 3, 2025

5  out of  5
rating by Sylvia Bishay
"Karina is awesome!! Upon reviewing our Homeowner’s Renewal we realized that the alarm discount wasn’t applied, she was able to back date the credit and get me the max discount."
We responded:
"Thank you, Sylvia, for sharing your experience with Karina. It's wonderful to hear that she was able to assist you with your Homeowner’s Renewal and ensure you received the maximum discount. We appreciate your feedback and are delighted to know you had such a positive experience with our team. Your satisfaction is important to us, and we're here to help with any future needs. - Paula Miller State Farm Team"
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julio godinez

October 3, 2025

5  out of  5
rating by julio godinez
"Juan es un buen ajente de servicio al cliente esplica con pasiencia lo q mucho no lo asen le Daria MAs estrellas pero solo ay 5 pero por mi y mi familia an tenido la oportunidad de ablar con Juan me an dicho lo Mismo y q siempre contesta alegre y resuelbe cualquier Duda q an tenido 100 estrellas para su ajente gracias"
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Juan ha brindado un excelente servicio y ha resuelto todas tus dudas con paciencia y alegría. Comentarios como el tuyo nos motivan a seguir ofreciendo el mejor servicio posible. Apreciamos mucho tu confianza y la de tu familia."
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Shawn L

October 3, 2025

5  out of  5
rating by Shawn L
"Always friendly and efficient in covering our insurance needs. Really appreciate the additional email/text reminder's for the premium due dates."
We responded:
"Thank you for the wonderful 5 star review, Shawn! We strive to provide you with friendly, professional and thorough customer care! Thank you for the wonderful feedback and we look forward to assisting you with any of your insurance questions or needs!"
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Joanne Piurkowsky

October 1, 2025

5  out of  5
rating by Joanne Piurkowsky
"Karina at State Farm, Paula Miller's office, has been so helpful to our family. She always contacts us to let us know if a policy change is needed or premiums will be affected, and how we can best configure our policies to meet our needs. She helped us transfer my son's auto insurance policy to Oregon, when the Oregon agent was not familiar with the process. We really appreciate her always providing excellent customer service."
We responded:
"Thank you so much for sharing your experience with Karina at Paula Miller's office. It's wonderful to hear how helpful she has been in managing your family's insurance needs and ensuring smooth transitions, like your son's auto insurance policy transfer to Oregon. Providing excellent customer service is a top priority for us, and it's great to know that Karina has been able to assist you effectively. Your feedback is truly appreciated."
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Parker Dubreuil

September 30, 2025

5  out of  5
rating by Parker Dubreuil
"Karina has been such a great help! As Paula Miller’s account manager, she is always quick to respond and makes any updates or changes to my policy right away. I really appreciate how professional, efficient, and friendly she is. She makes working with State Farm a smooth and stress-free experience!"
We responded:
"Thank you, Parker, for sharing your positive experience with Karina. It's wonderful to hear that her professionalism, efficiency, and friendliness have made your interactions with us smooth and stress-free. We truly value your feedback and are delighted to know that Karina has been able to assist you effectively. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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georgia shepherd

September 25, 2025

5  out of  5
rating by georgia shepherd
"JUAN IS THE BEST"
We responded:
"Thank you for sharing your feedback! It's wonderful to hear that Juan has made such a positive impression. We appreciate your support and look forward to continuing to serve your insurance needs."
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Ana Gonzalez

September 18, 2025

5  out of  5
rating by Ana Gonzalez
"Karina is great , always keeps me informed and up to date with the most recent changes."
We responded:
"Thank you, Ana, for sharing your positive experience with us. It's wonderful to hear that Karina has been keeping you informed and up to date. Your feedback is greatly appreciated, and we're glad to have you as a valued customer. - The Paula Miller State Farm Team"
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Will McClintock

September 12, 2025

5  out of  5
rating by Will McClintock
"I've received prompt and friendly service from Paula Miller's team for the last 8 years. I trust them with all of my auto (car, motorcycle) and home insurance needs!"
We responded:
"Thank you, Will, for sharing your experience and for being a valued customer for the past 8 years. It's wonderful to hear that you've received prompt and friendly service from our team. We truly appreciate your trust in us for your auto and home insurance needs. Your feedback motivates us to continue providing the best service possible."
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Lorene Dietrich

August 27, 2025

5  out of  5
rating by Lorene Dietrich
"Been totally happy with them for 32 years! Unfortunately I recently moved and they couldn’t write a new policy! Apparently they consider me a new customer!😡. This is a new policy of State Farm’s! After calming down and talking to my agent, I decided to stay with them but will price shop in the future. I have nothing but good things to say about Paula Miller and her Agents!!!!"
We responded:
"Lorene, thank you so much for your 32 years of loyalty and for your kind words about Paula and our team. We’re truly honored to have earned your trust for so long, and we also understand how frustrating it can be when company-wide policy changes affect your experience. We appreciate your patience and your decision to continue with us, and we’ll always do our best to provide you with the caring, dependable service you’ve come to expect."
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Marcy Merzigian

August 26, 2025

5  out of  5
rating by Marcy Merzigian
"Always a great experience with Juan at Paula Miller State Farm. Quick and easy! Thank you! MMerzigian"
We responded:
"Thank you so much, Marcy! We’re happy to hear that working with Juan at Paula Miller State Farm has always been a great experience. Quick and easy service is exactly what we strive for, and we truly appreciate your kind words and support!"
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Bea Palacios

August 20, 2025

5  out of  5
rating by Bea Palacios
"representative was very courteous and knowledgeable, helped me get the best rates."
We responded:
"Thank you so much for your review, Bea! We’re glad to hear our representative provided you with courteous, knowledgeable service and helped you find the best rates. At Paula Miller - State Farm, we’re committed to making every experience a positive one."
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A. B.

August 18, 2025

5  out of  5
rating by A. B.
"Great service... thank you Karina!"
We responded:
"Thank you so much for your 5-star review! ⭐ We’re delighted to hear that you received great service from Karina. Providing helpful, attentive support is what we strive for every day at Paula Miller - State Farm Insurance. We truly appreciate your feedback and look forward to assisting you again whenever you need us!"
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Jian Wang

August 16, 2025

5  out of  5
rating by Jian Wang
"Paula and her team keep me informed about the reasons for the rate changes, and whenever there is a possibility of rate discount. I have been using her insurance services for over 20 years, even after I left S. CA and moved to N. CA 15 years ago. Highly recommended!"
We responded:
"Thank you so much, Jian, for your kind words and for trusting Paula Miller - State Farm for over 20 years! We’re honored by your continued loyalty, even after your move to Northern California. It means a great deal to know that Paula and her team’s communication, keeping you informed about rate changes and potential discounts, has earned your confidence. Your recommendation is truly appreciated, and our office will always be here to support you."
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David White

August 14, 2025

5  out of  5
rating by David White
"We are long term State Farm customers with multi line coverage. Paula Miller is an outstanding agent with a strong team, Karina is exceptional."
We responded:
"Thank you so much, David, for your many years as a State Farm customer and for trusting us with your multi-line coverage. We’re grateful for your kind words about Paula Miller and her strong team, and it’s wonderful to see Karina’s exceptional service recognized. Your loyalty means the world to us, and we’ll continue working hard to serve you well."
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Ron

August 9, 2025

5  out of  5
rating by Ron
"The people in this office have always been friendly, knowledgeable, and professional."
We responded:
"We truly appreciate your kind words, Ron. Knowing that our team consistently provides friendly, knowledgeable, and professional service means the world to us. Your trust and continued support are greatly valued. With gratitude, Paula Miller State Farm Agency"
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Judi Lazarus

August 6, 2025

5  out of  5
rating by Judi Lazarus
"Whenever I find myself needing assistance and I contact the office Juan & Karina are always so professional and willing to follow through with my needs. Paula Miller Paula Miller is lucky to have such professional qualified staff members!"
We responded:
"Thank you so much, Judi! We’re delighted to hear that Juan and Karina consistently provide the professional support you need. Their dedication and follow-through truly make a difference. We appreciate your kind words and continued trust. Warm regards, Paula Miller State Farm Agency"