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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicanor Torres

Nicanor Torres

June 26, 2025

5  out of  5
rating by Nicanor Torres
"It is always a pleasure doing business with Juan. He is a very friendly person with a positive attitude and always resolves our issues in a timely manner!"
We responded:
"Thank you, Nicanor, for sharing your positive experience with Juan. It's wonderful to hear that his friendly demeanor and prompt service have made your interactions enjoyable. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Tatiana Marquez

June 25, 2025

5  out of  5
rating by Tatiana Marquez
"Very Happy with the service provided."
We responded:
"Thank you so much. It is our pleasure and we enjoy serving you. "
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Angela Pinargote

June 24, 2025

5  out of  5
rating by Angela Pinargote
"Juan and Karina at State Farms insurance Simi Valley Madera Street are very professional, kind and willing to help."
We responded:
"Thank you, Angela, for sharing your positive experience with Juan and Karina. It's wonderful to hear that their professionalism, kindness, and willingness to help made a difference for you. Your feedback is greatly appreciated and will be shared with the team."
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Puneet Gupta

June 23, 2025

5  out of  5
rating by Puneet Gupta
"Great service, very prompt and thorough. Thanks"
We responded:
"Thank you, Puneet, for your kind words and the perfect rating. We're delighted to hear that you found our service prompt and thorough. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Bianca Bagley

June 20, 2025

5  out of  5
rating by Bianca Bagley
"Juan at StateFarm is amazing! Great customer service, quick to help and respond to any requested documents and questions. Always a pleasure to interact with him. I have been a member for over 8 years."
We responded:
"Thank you so much for your kind words and for being a valued member for over 8 years. It's wonderful to hear that Juan has been providing you with excellent customer service and support. We truly appreciate your feedback and are delighted to know that your interactions with our team have been positive. Your satisfaction is very important to us, and we look forward to continuing to serve you."
Profile photo of Loretta Cabuyadao

Loretta Cabuyadao

June 17, 2025

5  out of  5
rating by Loretta Cabuyadao
"Paula Miller and her team consistently provide top-notch customer service. At a time when insurance rates are on the rise, they have been incredibly proactive—reaching out in advance, reviewing policies, and offering thoughtful recommendations to help lower premiums. Their support during the claims process has been invaluable, making an often-stressful situation much smoother. Karina, in particular, has been exceptionally helpful and responsive, ensuring every question is answered promptly. If you're looking for an insurance agency that truly prioritizes its clients, Paula Miller and her team are the best choice!"
We responded:
"Thank you, Loretta, for sharing your experience with us. We're glad to know that Karina and the rest of the team have been able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue prioritizing our clients' needs. "
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John Austin

June 17, 2025

5  out of  5
rating by John Austin
"My experience with Karina and the Paula Miller’s office has been. They definitely have the best interest in the customer and are trustworthy."
We responded:
"Thank you, John, for sharing your positive experience with Karina and our office. It's wonderful to hear that you feel we have your best interests at heart and that you find us trustworthy. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Vinnie Sanchez

June 16, 2025

5  out of  5
rating by Vinnie Sanchez
"Everyone at this branch are very helpful, always timely, always straight forward, and very nice. I would highly recommend this branch to anyone. Makes doing business very easy with my crazy work schedule. Thank you guys! -Vinnie Sanchez"
We responded:
"Thank you, Vinnie, for sharing your positive experience with us. Your recommendation means a lot, and we're glad to make doing business easy for you. We appreciate your feedback and look forward to continuing to serve you."
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Guadalupe Quintero

June 13, 2025

5  out of  5
rating by Guadalupe Quintero
"Have always had a great customer service when talking to staff especially with Juan"
We responded:
"Thank you, Guadalupe, for sharing your positive experience with us. It's wonderful to hear that Juan and the rest of our team have provided you with great customer service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Juan Morales

June 12, 2025

5  out of  5
rating by Juan Morales
"I’ve been here close to 10 years and I can wholeheartedly say no other office is as well organized and knowledgeable as Paula millers Office. Amazing place to be."
We responded:
"Thank you, Juan, for sharing your experience and for being with us for nearly a decade. It's wonderful to hear that you find our office well-organized and knowledgeable. Your kind words mean a lot to us, and we're grateful to have you as part of our community."
Profile photo of Emma Garcia

Emma Garcia

June 12, 2025

5  out of  5
rating by Emma Garcia
"Amazing Service, Juan always has a great attitude when answering phone calls. Always pleasant to speak to."
We responded:
"Thank you, Emma, for sharing your experience with us. It's wonderful to hear that Juan's positive attitude and pleasant service made such a great impression. We truly appreciate your feedback. Your satisfaction is our priority, and we're glad to know we're meeting your expectations."
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Sophia Diaz

May 30, 2025

5  out of  5
rating by Sophia Diaz
"The process to get my life insurance was very easy and fast."
We responded:
"Thank you, Sophia, for sharing your experience. We strive to make things as smooth as possible for our clients. Your feedback is greatly appreciated."
Profile photo of jimena barriga

jimena barriga

May 29, 2025

5  out of  5
rating by jimena barriga
"the process to get my life insurance was very easy and fast."
We responded:
"Thank you, Jimena, for sharing your experience with us. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Chris Coleman

Chris Coleman

May 29, 2025

5  out of  5
rating by Chris Coleman
"Our agent and her staff have always been excellent. Great communication, prompt service and very professional. They're not the cheapest insurance company, but I do believe they are the best."
We responded:
"Thank you, Chris, for sharing your positive experience with us. We're delighted to hear that you appreciate the communication, service, and professionalism from our team. Your trust and belief in us as the best choice for your insurance needs mean a lot. We look forward to continuing to provide you with excellent service."
Profile photo of Kathleen Wahlstrom

Kathleen Wahlstrom

May 20, 2025

5  out of  5
rating by Kathleen Wahlstrom
"My State Farm insurance Provider Paula Miller’s office is EXCEPTIONAL with their service & answer Every question I have re:my Insurance Policy. They are the BEST"
We responded:
"Thank you so much, Kathleen, for your wonderful feedback! Your satisfaction is incredibly important to us. We look forward to continuing to meet your needs and provide you with excellent service."
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Emmy Bashi

May 13, 2025

5  out of  5
rating by Emmy Bashi
"Professional services and always finding ways to save money on premiums. Great team to work with!"
We responded:
"Thank you, Emmy, for sharing your positive experience with our team. Your feedback is truly valued and motivates us to continue delivering excellent service."
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medi haddadi

April 21, 2025

5  out of  5
rating by medi haddadi
"Karina was super helpful and super professional and responsive throughout everything. I highly recommend this firm thank you very much."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Karina was able to assist you in such a helpful and professional manner. Your recommendation means a lot, and we're grateful for your feedback!"
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Robert Lam

April 18, 2025

5  out of  5
rating by Robert Lam
"Karina Ludwig has been very courteous, professional and goes extra miles to help and answers any concern and question that a customer has. Karina is very knowledgeable."
We responded:
"Thank you, Robert, for sharing your positive experience with us. It's wonderful to hear that Karina has been able to assist you so effectively. Your feedback is greatly appreciated!"
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john k

April 14, 2025

5  out of  5
rating by john k
"Paula Miller and her team are awesome! We have been with State Farm for roughly 10 years. During that time, I have dealt with Juan and also with Karina, and I can't say enough about them."
We responded:
"Thank you so much for your kind words and for being with us for 10 years! Juan and Karina are fantastic, and we're delighted to hear they've made a positive impact on your experience. We appreciate your loyalty and look forward to continuing to serve you!"
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Betsy Gillard

April 10, 2025

5  out of  5
rating by Betsy Gillard
"Very professional and helpful."
We responded:
"Thank you, Betsy, for your kind words and review! Your feedback is greatly appreciated."
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Natalie Crosby

April 10, 2025

5  out of  5
rating by Natalie Crosby
"Wonderful customer service! Friendly, prompt and efficient!"
We responded:
"Thank you so much for the kind words, Natalie! It's fantastic to hear that you had a great experience with our customer service. We're here to help whenever you need us!"
Profile photo of Derek Neri

Derek Neri

March 26, 2025

5  out of  5
rating by Derek Neri
"I’ve been a customer of Paula Miller for about 30 years now. Paula and her associates are proactive when it comes to informing me about my insurance options and they are very friendly. I highly recommend Paula Miller’s State Farm Insurance office."
We responded:
"Derek, thank you so much for your loyalty over these 3 decades! Your recommendation means the world to us and we are so happy that your experience with us has been so wonderful."
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Glen Becerra

March 25, 2025

5  out of  5
rating by Glen Becerra
"Team took care of all my needs! Appreciate the good service!"
We responded:
"This is wonderful to hear, Glen! I am so glad that the team provided you with good service while taking care of all of your needs!"
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Donald Rommereim

March 21, 2025

5  out of  5
rating by Donald Rommereim
"The service was great!"
We responded:
"We are so pleased to hear that the service was great, Donald! Our goal is to provide excellent customer service and it is so rewarding when we receive feedback like this."
Profile photo of Jemma Tiongson

Jemma Tiongson

March 21, 2025

5  out of  5
rating by Jemma Tiongson
"I had an outstanding experience working with Karina! Not only did they proactively help me lower my car insurance rate significantly, but they also provided insightful recommendations to enhance my overall coverage. Their approach was honest, helpful, and genuinely focused on my best interests. Highly recommend their services to anyone looking for a knowledgeable and caring insurance agent!"
We responded:
"Thank you so much for sharing your experience, Jemma! It's wonderful to hear that Karina was able to assist you in lowering your car insurance rate and provide valuable recommendations for your coverage. We take pride in ensuring our clients receive honest and helpful service, and it's great to know that Karina's approach resonated with you. Your recommendation means a lot to us, and we're grateful for your trust in our team."