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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sheldon stiel

March 20, 2025

5  out of  5
rating by sheldon stiel
"Easy to work with. Very responsive to any inquiries. Very pleased with this agency and I highly recommend them!"
We responded:
"Sheldon, we are so happy to hear how pleased you are with our office. We strive to provide excellent customer service and love when we get this feedback."
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Mike Patel

March 13, 2025

5  out of  5
rating by Mike Patel
"Karina, at Paula's office is very efficient, she always responds in a timely manner, and when she does not have an answer for me (which is rare for her), she does get back to me the next day."
We responded:
"Thank you, Mike, for sharing your positive experience with Karina at our office. It's wonderful to hear that her efficiency and timely responses have made a difference for you. We appreciate your feedback and your perfect rating. Your satisfaction is our priority, and we're glad to have met your expectations."
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Anthony Amador

March 12, 2025

5  out of  5
rating by Anthony Amador
"My family had been with Paula Miller's office for a vet long time. We have always been well taken care of by Juan!"
We responded:
"Thank you, Anthony, for sharing your experience with the office. It's wonderful to hear that Juan has consistently provided excellent service to your family over the years! Your feedback is greatly appreciated and helps us continue to deliver the best possible service."
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Ruthie Pi

March 12, 2025

5  out of  5
rating by Ruthie Pi
"Great customer service by Karina, always prompt and friendly, and I’m always satisfied with any of their reps. Cannot recommend this place enough."
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Karina and the rest of our team have provided you with prompt and friendly service. Your recommendation means a lot to us, and we're delighted to have you as a satisfied customer. If there's anything else we can do for you, please let us know."
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Maria Morales

February 28, 2025

5  out of  5
rating by Maria Morales
"I have had a good experience with this company, I’ve had them for several years now. Very kind people and they continue to remain helpful despite all of my questions. Thank you for such an easy process, especially agent Juan M. He has been patient and understanding in explaining every step."
We responded:
"Thank you, Maria, for sharing your positive experience with us. It's wonderful to hear that you've found our team kind and helpful over the years. We're especially glad to know that Juan M. has been patient and understanding in assisting you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Doug Williams

February 16, 2025

5  out of  5
rating by Doug Williams
"Paul Miller Agency at State Farm is the best! Today Karina took care of me, but no matter who I call at the office they are always super helpful and you never feel like you’re being rushed. If you need insurance, Paula Miller Agency @ State Farm is the place to call!"
We responded:
"Thank you, Doug, for your wonderful feedback! It's great to hear that Karina and the rest of our team have been able to assist you effectively. We strive to provide attentive and helpful service to all our clients, and your kind words mean a lot to us. We're glad to be your choice for insurance needs!"
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Rebeca Ponce

February 11, 2025

5  out of  5
rating by Rebeca Ponce
"Karina was really helpful! Thank you so much! 🙏"
We responded:
"Thank you for sharing your positive experience with Karina. It's wonderful to hear that she was able to assist you effectively. Your feedback is greatly appreciated, and we're glad to know you're satisfied with our service."
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Dick Neff. Cell

February 11, 2025

5  out of  5
rating by Dick Neff. Cell
"Karina Ludwig has been extremely helpful in the past weeks and months, advising us regarding our various State Farm Insurance policies and suggesting options for tailoring our policies to our best advantage. On several occasions Karina took the initiative by contacting us and bringing policy options to our attention..Thank you!"
We responded:
"Thank you so much for the fantastic review, Dick! It's wonderful to hear that you had a great experience. Your support means a lot to us!"
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Chris Coleman

February 7, 2025

5  out of  5
rating by Chris Coleman
"Our agent and her staff have always been excellent. Great communication, prompt service and very professional. They're not the cheapest insurance company, but I do believe they are the best."
We responded:
"Thank you, Chris, for sharing your positive experience with us. We're delighted to hear that you appreciate the communication, service, and professionalism from our team. Your trust and belief in us as the best choice for your insurance needs mean a lot. We look forward to continuing to provide you with excellent service."
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Dan

January 30, 2025

5  out of  5
rating by Dan
"Prompt responses."
We responded:
"Thank you so much for the fantastic review, Dan! It's wonderful to hear that you had a positive experience. Your support means a lot to us!"
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Sarah Evans

January 28, 2025

5  out of  5
rating by Sarah Evans
"Karina Is always the best! She is super helpful and always goes above and beyond!!"
We responded:
"Thank you, Sarah, for sharing your experience with Karina. It's wonderful to hear how helpful she has been and that she consistently goes above and beyond. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
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Boyd Ingram

January 27, 2025

5  out of  5
rating by Boyd Ingram
"Juan is and always has been so helpful whenever I call. This time he went even more above and beyond than usual. He shows genuine concern and care. Give this man a raise because I would definitely take him to my company in a heart beat."
We responded:
"Thank you, Boyd, for sharing your positive experience with Juan. It's wonderful to hear how helpful and caring he has been during your interactions. We truly appreciate your feedback and are delighted to know that Juan's dedication has made such a positive impact. Your kind words mean a lot to us, and we'll be sure to share them with Juan."
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Rita Thiet

January 23, 2025

5  out of  5
rating by Rita Thiet
"Karina was responsive and knowledgeable, handling my request the same day. Thank you State Farm"
We responded:
" Thank you so much for your wonderful feedback, Rita! We're thrilled to hear that Karina was able to assist you promptly and effectively. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out."
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Joe Andler

January 23, 2025

5  out of  5
rating by Joe Andler
"The team generally responds within a day and has always been helpful with inquiries about policy changes. They proactively reached out to me in advance when they anticipated a change in my policy premium. I also receive holiday and other cards from them - a nice touch!"
We responded:
" Joe, Thank you so much for your kind words and the fantastic 5-star rating! We're thrilled to hear that our team has been helpful and proactive with your policy needs. It's great to know that you appreciate the little touches like holiday cards. We're here whenever you need us!"
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Kimberly Johnson

January 21, 2025

5  out of  5
rating by Kimberly Johnson
"Pleasant experience with Karina Ludwig today. Going to refer friends and family over to this office because they are so professional and friendly. Kim Johnson"
We responded:
" Thank you so much for your wonderful review, Kimberly! We're thrilled to hear about your pleasant experience with Karina. Your referrals mean a lot to us, and we're grateful for your support. Looking forward to assisting your friends and family with the same professionalism and friendliness. "
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Cathi Kemp

January 17, 2025

5  out of  5
rating by Cathi Kemp
"Karina from Paula Miller's office is always very timely, responsive, patient and thorough when helping me work through my policy questions. I always end with a positive and productive experience and resolution. This is very much appreciated from your insurance agent. Thank you."
We responded:
"Cathi, thank you so much for your wonderful feedback! I'm thrilled to hear that Karina has been so helpful and that you've had positive experiences with us. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you have any more questions or need further assistance, feel free to reach out. "
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Tera Bridgeford

January 10, 2025

5  out of  5
rating by Tera Bridgeford
"Paula Miller's team has provided excellent customer service. I highly recommend their services."
We responded:
"Thank you, Tera for your fantastic review and for recommending our services! We're delighted to hear that you had an excellent experience with our team. Your feedback is greatly appreciated and motivates us to continue providing top-notch customer service. If there's anything else we can assist you with, please don't hesitate to reach out."
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Golden Meadows Retrievers

December 31, 2024

5  out of  5
rating by Golden Meadows Retrievers
"I've been with Paula Miller office for a long time now. Always fantastic service Karina, Juan and all the others are always helpful and pleasant."
We responded:
"Thank you so much for your kind words and for being a loyal customer! It's wonderful to hear that Karina, Juan, and the rest of the team have consistently provided fantastic service. Your feedback is greatly appreciated and motivates us to continue delivering the best experience possible."
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Cameron Hill

December 28, 2024

5  out of  5
rating by Cameron Hill
"I have been with Paula Miller for over 15 years with my bundle of house, auto and umbrella. I appreciate their attention to detail and their responsiveness."
We responded:
"Thank you so much for your loyalty over the past 15 years! It's wonderful to hear that you appreciate the attentiveness and responsiveness from everyone in the office. Your high recommendation means a lot to us!"
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Joy Branch

December 18, 2024

5  out of  5
rating by Joy Branch
"Paula Miller and team are the reason I'm still with State Farm after 15+ years. They are kind, compassionate and provide all the information needed to make a choice that is right for you. Thanks Paula Miller and team for being the best neighbor ever!!!"
We responded:
"Thank you so much, Joy! It's wonderful to hear that the team and I have made such a positive impact on your experience with State Farm over the years. Your kind words mean a lot. We're grateful to have you as part of our community and look forward to continuing to serve you!"
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Elia Erazo

December 12, 2024

5  out of  5
rating by Elia Erazo
"Always very helpful, answering all my questions or taking care of any issues that arise. I recommend their services"
We responded:
"Thank you so much, Elia! It has been a pleasure working with you. Your recommendation means a lot to us!"
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Jeff Bengtson

December 12, 2024

5  out of  5
rating by Jeff Bengtson
"Called me to discuss homeowners policy to discuss and increase and options to lower the premium."
We responded:
"Thank you, Jeff, for taking the time to share your experience! It's great to hear that the discussion about your homeowners policy was helpful in exploring options to lower your premium. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Teresa Rathsam

December 10, 2024

5  out of  5
rating by Teresa Rathsam
"I have been a customer for over 20 years and just did a deep dive looking at other insurance options. I love this office. I might save a couple hundred dollars going with another company, but you can’t beat the customer service."
We responded:
"Thank you so much, Teresa, for your loyalty and trust over the years! It's wonderful to hear that our customer service makes such a difference for you. We truly value your support and are always here to help with any of your insurance needs. Your satisfaction is our top priority, and we're committed to maintaining the high level of service you deserve."
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Ellen Dixon

December 4, 2024

5  out of  5
rating by Ellen Dixon
"Karina was a tremendous help in creating the 360 form to make sure our home was updated with adequate coverage. She spent quite a bit of time with me one afternoon reviewing the details of our homes amenities, features and finishes. She explained how important this was to have on file in the case of a catastrophic event, even though we had not changed anything or had a claim with SF for over 25 years. State Farm has been our family insurance for over 40 years, and Paula Miller has been our office for at least a decade. Very happy! Thanks Karina and Paula!"
We responded:
"Thank you so much for sharing your experience, Ellen! It's fantastic to hear that Juan has been able to assist you with all your questions and needs. We truly appreciate your family's loyalty over the past 40 years and are delighted that your son and his wife have chosen to continue with us. Your satisfaction means the world to us!"
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Sophie H

November 27, 2024

5  out of  5
rating by Sophie H
"I've been with Paula Miller's Agency for many years. They are always helpful and friendly. Great Agency!"
We responded:
"Thank you, Sophie for the 5 stars!"