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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of PA O

PA O

November 22, 2024

5  out of  5
rating by PA O
"Juan is absolutely great and has helped us a whole lot for many many years. 5 stars to Paul’s Millers office"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that Juan has been such a great help to you over the years. We truly appreciate your continued trust and support!"
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tg repsher

November 21, 2024

5  out of  5
rating by tg repsher
"Always quick to respond, always has answers. The reason i have been with State Farm since 1989 over 5 states."
We responded:
"Thank you so much for your kind words! It's fantastic to hear that our responsiveness and knowledge have kept you with State Farm for so many years and across multiple states. Your loyalty means a lot to us, and we're always here to help!"
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Leesa Ripling

November 19, 2024

5  out of  5
rating by Leesa Ripling
"We have used State Farm for all our home and vehicle insurance needs for decades. Overall, the quality of their service has been outstanding with a special shout out to our agent — Paula Miller’s office in Simi Valley, California. Ask for Karina Ludwig — she’s efficient, professional and a pleasure to interact with."
We responded:
"Thank you so much for your kind words and for being a loyal customer for decades! We're delighted to hear that you’ve had an outstanding experience with our service. Karina will be thrilled to know she made such a positive impact. We appreciate your trust and look forward to continuing to serve your insurance needs!"
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Danielle Dornan

November 19, 2024

5  out of  5
rating by Danielle Dornan
"I’ve been with Paula and team for over 20 years. They are always available to answer questions, provide guidance, and outreach to ensure I understand my rates and policy. If I need to make adjustments Karina is quick to provide several different options and price points to choose from. A++ for customer care - every time I’ve had a claim the Paula’s agency has stepped in to ensure everything was moving quickly and to make sure i was satisfied with the support"
We responded:
"Thank you so much for your kind words and for being with us for over 20 years! We're delighted to hear that our team has been able to provide the guidance and support you need. It's great to know that Karina has been helpful in offering various options and price points. We're committed to ensuring everything moves smoothly when you have a claim and are glad to hear you’ve been satisfied with our support. Your feedback means a lot to us!"
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Heng Chuk

November 13, 2024

5  out of  5
rating by Heng Chuk
"Have been with Paula Miller's team for home, auto, personal umbrella for years. Great service and rates over almost 2 decades!"
We responded:
"Thank you so much for your loyalty over the years! It's wonderful to hear that you've been satisfied with the service and rates for your home, auto, and personal umbrella policies. We truly appreciate your continued trust and support!"
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Javier Mandujano

November 12, 2024

5  out of  5
rating by Javier Mandujano
"Karina and Juan were exceptional at addressing and explaining the needed steps to address my policy concerns. I was relieved to find out a quick response to my questions concerning both my home and auto insurance inquiries. Personal service and personal care, like you were a part of the state farm family is the feeling I got! Thank you for the excellent service"
We responded:
"Karina and Juan are truly dedicated to providing exceptional service! It's wonderful to hear that they were able to address your policy concerns and provide quick responses to your questions. Feeling like part of the State Farm family is exactly what we strive for. Thank you for sharing your experience and for the kind words!"
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Split Hoof

November 11, 2024

5  out of  5
rating by Split Hoof
"Karina was able to help us navigate the renewal process very professionally, and explained everything we needed to know regarding coverage changes, updates, etc. We will continue to use her as our preferred contact at Paula’s office."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Karina was able to assist you so effectively with your renewal process and provide clear explanations on coverage changes and updates. We're delighted to know that you will continue to rely on her expertise at our office!"
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frank quesada

November 4, 2024

5  out of  5
rating by frank quesada
"Juan always takes care of me. Great job."
We responded:
"Thanks for the fantastic review, Frank! It's wonderful to hear that Juan always takes great care of you. We appreciate your support and look forward to continuing to serve you!"
Profile photo of Karime Lo

Karime Lo

November 2, 2024

5  out of  5
rating by Karime Lo
"The staff is efficient, professional , and reliable!"
We responded:
"Thank you so much for your kind words, Karime! We're delighted to hear that you found our staff efficient, professional, and reliable. Your satisfaction is our top priority, and we appreciate your feedback!"
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Sonya Sakamoto

October 25, 2024

5  out of  5
rating by Sonya Sakamoto
"Janet was amazing with her quick response and help updating a home policy"
We responded:
"Janet's quick response and assistance with updating your home policy is truly appreciated! It's wonderful to hear that you had such a positive experience. Thank you for sharing!"
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Teale Edelstein

October 24, 2024

5  out of  5
rating by Teale Edelstein
"They’re always a phone call or email away to answer any and all questions. They’ve been easy to work with. I would recommend them!"
We responded:
"Thank you so much for your kind words and recommendation! It's wonderful to hear that we've been able to assist you promptly and make things easy for you. We're always here to help with any questions you have!"
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BOBBY D

October 24, 2024

5  out of  5
rating by BOBBY D
"Excellent Customer Service. Very Prompt. Thank You."
We responded:
"Thank you so much for your kind words, Bobby! We're delighted to hear that you found our customer service excellent and prompt. Your feedback means a lot to us!"
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Natalie Crosby

October 16, 2024

5  out of  5
rating by Natalie Crosby
"Wonderful customer service!"
We responded:
"Thank you so much for the kind words, Natalie! It's fantastic to hear that you had a great experience with our customer service. We're here to help whenever you need us!"
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Cameron Hill

October 10, 2024

5  out of  5
rating by Cameron Hill
"I have been with Paula Miller for over 15 years with my bundle of house, auto and umbrella. I appreciate the attentiveness I receive from this office and this includes all staff members as well. Always responsive to my calls and emails and I highly recommend to anyone looking for a new insurance solution to contact Paula Miller in Simi Valley."
We responded:
"Thank you so much for your loyalty over the past 15 years! It's wonderful to hear that you appreciate the attentiveness and responsiveness from everyone in the office. Your high recommendation means a lot to us!"
Profile photo of Sadek Labib

Sadek Labib

October 3, 2024

5  out of  5
rating by Sadek Labib
"The team is great and always returns your calls, and Karina does her best to offer any available savings, especially with the recent premium increases."
We responded:
"Thank you for your kind words and the 5-star rating! It's wonderful to hear that the team is responsive and that Karina is dedicated to finding savings for you. We appreciate your support and look forward to continuing to serve you!"
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Ovsanna Bastegian

September 25, 2024

5  out of  5
rating by Ovsanna Bastegian
"I recently had the pleasure of working with Juan Morales from State Farm, and I couldn’t be more satisfied with the service he provided. Juan is knowledgeable, professional, and truly cares about his clients."
We responded:
"Thank you so much for sharing your experience with Juan! It's wonderful to hear that you found the service knowledgeable and professional. Your satisfaction is incredibly important to us, and we're delighted that Juan could provide the care and attention you deserve!"
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Casey Sidebotham

September 22, 2024

5  out of  5
rating by Casey Sidebotham
"Great and easy to work with and really good at talking me through everything thanks Juan"
We responded:
"Thank you so much for the fantastic review, Casey! It's wonderful to hear that Juan made the process easy and clear for you. Your feedback is greatly appreciated!"
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Marco Flores

September 17, 2024

5  out of  5
rating by Marco Flores
"State Farm para mi experiencia ha sido excelente El servicio es genial Los trabajadores son muy especiales Juan y Janet me ayudan mucho Estoy muy satisfecho con ellos"
We responded:
"Thank you for the wonderful review, Marco! It is always our pleasure to be able to assist you with any of your insuarnce needs and we look forward to doing so for many years to come! "
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Ellen Dixon

September 11, 2024

5  out of  5
rating by Ellen Dixon
"Juan Morales is always available to help whenever I have a need or question on our family coverage. No matter how tough the question, he always has an answer or makes sure to get back to me with the answer. State Farm has been our family insurance for over 40 years, and now our son and his wife have started their own family policy through the same office. Very happy! Thanks Juan and Paula!"
We responded:
"Thank you so much for sharing your experience, Ellen! It's fantastic to hear that Juan has been able to assist you with all your questions and needs. We truly appreciate your family's loyalty over the past 40 years and are delighted that your son and his wife have chosen to continue with us. Your satisfaction means the world to us!"
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Scott Silverman

September 8, 2024

5  out of  5
rating by Scott Silverman
"I have had a great experience working with the Paula Miller team. They are hands down the greatest. They help us with our Auto- and Homeowners . Give them a call for great rates and amazing customer service."
We responded:
"Thank you Scott. It is my and my team’s pleasure to service your insurance and risk protection program. We value you as our client! "
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Jan Lauerman

September 3, 2024

5  out of  5
rating by Jan Lauerman
"Exceptional service, staff and expertise! Thank you Team Paula Miller 🏆"
We responded:
"Thank you so much for your kind words, Jan! We're delighted to hear that you had such a positive experience with our team. Your appreciation means a lot to us!"
Profile photo of Michael Sugimoto

Michael Sugimoto

August 25, 2024

5  out of  5
rating by Michael Sugimoto
"My family has been insured by State Farm for 29 years. We have been with Paula Miller for several of those years after our original insurance agent retired. Her and her staff have all been very professional and friendly during our interactions. I highly recommend checking her business out for your insurance needs."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for 29 years! It's wonderful to hear that you and your family have had positive experiences with our team. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Jose Chicas

August 23, 2024

5  out of  5
rating by Jose Chicas
"What can I say...I'm extremely pleased with the services at Paula Miller's State Farm Office. I've been a customer for over 2 decades with literally no complaints nor any bad experiences. I always refer friends and Family to her. Thank you Paula and your Staff for being there for US."
We responded:
"Thank you so much for your kind words and for being such a loyal customer for over two decades! It's wonderful to hear that you've had consistently positive experiences with us. We truly appreciate your referrals to friends and family. Your support means the world to us!"
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Shelbie Alvarez

August 21, 2024

5  out of  5
rating by Shelbie Alvarez
"All you people looking to buy auto Insurance! Look! NO further. Paula Miller State Farm is the place to get it. You, know why? We all want people, who care, do not rush, Enthusiastic people knowledgeable Professionals Janet, Karin, Paula, and Juan. Will be there for all your needs. Paula, told me there is NO stupid questions."
We responded:
"Thank you so much for your enthusiastic review, Shelbie! It's wonderful to hear that you felt cared for and not rushed. Janet, Karin, Paula, and Juan are indeed dedicated to providing knowledgeable and professional service. We're here to answer all your questions and meet your needs!"
Profile photo of Claudia Castaneda

Claudia Castaneda

August 21, 2024

5  out of  5
rating by Claudia Castaneda
"Great communication"
We responded:
"Thank you so much for the kind words, Claudia! It's wonderful to hear that the communication met your expectations. We're here to help whenever you need us!"