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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Pellechi, Jr.

January 29, 2026

5  out of  5
rating by James Pellechi, Jr.
"Karina Ludwig was very attentive and informative to my needs and handled my situation with professionalism in a timely manner. Thank you Karina for communicating with me from start to finish.

1/28 - I’m back again to say this State Farm office is just all around the best. Karina Ludwig and Juan Morales are Paula’s ACES and if Paula has to jump in then you’re getting a level of service and care that is well above the bar. I’ve always felt informed, educated and covered because they operate with such high standards of integrity. I just love this team !!!

Jimmy"
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Yan Brenman

January 22, 2026

5  out of  5
rating by Yan Brenman
"Excellent service. Extremely professional. Highly recommend."
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Lisa Free

January 21, 2026

5  out of  5
rating by Lisa Free
"We have found the best rates working with Paula Miller's team, but the customer services is impeccable. Always available, efficient, knowledgeable and friendly! :)"
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tyjan2002 Daniel

January 9, 2026

5  out of  5
rating by tyjan2002 Daniel
"Paula and her team have been taking care of my insurance needs for many years. They are professionals who really know their stuff.
Give them a call for all your insurance needs"
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Erica Page

December 16, 2025

5  out of  5
rating by Erica Page
"It’s always a pleasure working with Paula Miller and her team. Karina Ludwig always goes above and beyond—she’s friendly, responsive, and very helpful."
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Leesa Ripling

November 21, 2025

5  out of  5
rating by Leesa Ripling
"We have used State Farm for all our home and vehicle insurance needs for decades. Overall, the quality of their service has been outstanding with a special shout out to our agent — Paula Miller’s office in Simi Valley, California. Ask for Karina Ludwig — she’s efficient, professional and a pleasure to interact with."
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Yeny Sandoval

November 20, 2025

5  out of  5
rating by Yeny Sandoval
"Paula Miller at State Farm in Simi Valley is absolutely amazing!
Juan is professional and always goes above and beyond to make sure everything is explained clearly. Excellent customer service every single time. Highly recommend her and her team!"
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Shailesh Bhat

November 18, 2025

5  out of  5
rating by Shailesh Bhat
"The service is truly excellent at State Farm. I work with Karina on all my properties. She is always helpful."
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Jenaro Herrera

November 8, 2025

5  out of  5
rating by Jenaro Herrera
"Exellent"
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Cindy Thomas

November 5, 2025

5  out of  5
rating by Cindy Thomas
"Paula Miller’s staff is always professional, friendly, and most of all knowledgeable about all things State Farm."
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gina morales

October 31, 2025

5  out of  5
rating by gina morales
"I have nothing but positive things to say about Paula Miller and her staff but what has made me stay a loyal customer is Juan. He is so knowledgeable and always gets things done. Great customer service, quick to help and respond to any requested documents and questions. Always a pleasure to interact with him."
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Janine Hofer

October 28, 2025

5  out of  5
rating by Janine Hofer
"Had Paula since we bought our house in 1995. Been a loyal customer for years."
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Doug Williams

October 17, 2025

5  out of  5
rating by Doug Williams
"Paul Miller Agency at State Farm is the best! Today Karina took care of me, but no matter who I call at the office they are always super helpful and you never feel like you’re being rushed. If you need insurance, Paula Miller Agency @ State Farm is the place to call!"
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Bob Devine

October 8, 2025

5  out of  5
rating by Bob Devine
"Paula's staff is friendly and helpful! Higly recommend!"
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Bobby Bayani

October 7, 2025

5  out of  5
rating by Bobby Bayani
"Wanted to let everyone know that Paula Miller at State Farm offices are amazing folks. All of them are very helpful. It’s nice when you call and they pick up and hear a friendly voice…. Also to add, I work with Karina Ludwig and she is also amazing! Very knowledgeable and kind. If you are looking to switch company I would really highly recommend Paula Miller office….."
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Samael Pena

October 6, 2025

5  out of  5
rating by Samael Pena
"Amazing Service! Been with Paula Miller for decades now. Special thanks to Karina Ludwig 👏🏼"
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Sylvia Bishay

October 3, 2025

5  out of  5
rating by Sylvia Bishay
"Karina is awesome!! Upon reviewing our Homeowner’s Renewal we realized that the alarm discount wasn’t applied, she was able to back date the credit and get me the max discount."
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julio godinez

October 3, 2025

5  out of  5
rating by julio godinez
"Juan es un buen ajente de servicio al cliente esplica con pasiencia lo q mucho no lo asen le Daria MAs estrellas pero solo ay 5 pero por mi y mi familia an tenido la oportunidad de ablar con Juan me an dicho lo Mismo y q siempre contesta alegre y resuelbe cualquier Duda q an tenido 100 estrellas para su ajente gracias"
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Shawn L

October 3, 2025

5  out of  5
rating by Shawn L
"Always friendly and efficient in covering our insurance needs. Really appreciate the additional email/text reminder's for the premium due dates."
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Joanne Piurkowsky

October 1, 2025

5  out of  5
rating by Joanne Piurkowsky
"Karina at State Farm, Paula Miller's office, has been so helpful to our family. She always contacts us to let us know if a policy change is needed or premiums will be affected, and how we can best configure our policies to meet our needs. She helped us transfer my son's auto insurance policy to Oregon, when the Oregon agent was not familiar with the process. We really appreciate her always providing excellent customer service."
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Parker Dubreuil

September 30, 2025

5  out of  5
rating by Parker Dubreuil
"Karina has been such a great help! As Paula Miller’s account manager, she is always quick to respond and makes any updates or changes to my policy right away. I really appreciate how professional, efficient, and friendly she is. She makes working with State Farm a smooth and stress-free experience!"
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georgia shepherd

September 25, 2025

5  out of  5
rating by georgia shepherd
"JUAN IS THE BEST"
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Ana Gonzalez

September 18, 2025

5  out of  5
rating by Ana Gonzalez
"Karina is great , always keeps me informed and up to date with the most recent changes."
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Will McClintock

September 12, 2025

5  out of  5
rating by Will McClintock
"I've received prompt and friendly service from Paula Miller's team for the last 8 years. I trust them with all of my auto (car, motorcycle) and home insurance needs!"
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Lorene Dietrich

August 27, 2025

5  out of  5
rating by Lorene Dietrich
"Been totally happy with them for 32 years! Unfortunately I recently moved and they couldn’t write a new policy! Apparently they consider me a new customer!😡. This is a new policy of State Farm’s! After calming down and talking to my agent, I decided to stay with them but will price shop in the future. I have nothing but good things to say about Paula Miller and her Agents!!!!"